Family-Owned Car Repair
Shop and Maintenance
Experts in Chattanooga.
Highly Trained Mechanics
Transparent
Prices
Golden Rule/Good Work
Open Book Guarantees
Have you been frustrated
by auto repair shops that…
- Don’t fully explain what is wrong with your car?
- Rush you into expensive, unnecessary repairs?
- Send you home in a car that is not fully repaired?
4 Reasons You Can Trust S&S Auto Repair
Local
Family-Owned
Owned by the Smith family since 2001. We aim to help our community thrive.
Industry-Leading Guarantees
Our 3 guarantees provide you peace of mind: Golden Rule, Good Work, and Open Book Guarantees.
Convenient
Our two convenient locations, free transportation services, and work areas in each shop keep your day moving while your car is being taken care of. (And it doesn’t hurt that we also have free popcorn, drinks, and snacks in the waiting area!)
Rewarding
The S&S Rewards Program allows you to earn credits for future work or for donations to local charities.
Sad Fact: 54% of Americans feel intimidated when dealing with a car mechanic.
3 Industry Leading Guarantees
Open Book Guarantee
We take the time to explain what’s wrong with your transmission and why it matters. We want you to make a confident, educated decision. We never oversell or pressure you to make unneeded repairs.
Golden Rule Guarantee
We treat you the way we want to be treated. That means always fair prices, lighting fast turnarounds in as little as 1-3 days, and always the highest quality transmission work in Chattanooga.
Good Work Guarantee
With over 100 years of collective transmission experience, we fix and repair your transmission right, the first time. You won’t ever have to worry about driving away in a vehicle that isn’t truly fixed. We are so confident in our work that we back it up with a 5 year / 100,000 mile limited warranty.
Trusted by your neighbors
(and your neighbor’s neighbors)
“S&S Auto has always been great to deal with…. I get my vehicle back quickly. I’ve compared pricing, and these guys are fair and honest. They do make helpful recommendations and give me a heads-up on what to expect down the road.”
“I had my car towed there last night after hours. I called and left a voicemail letting them know it was mine and what was going on. I got a personal text, after hours, letting me know they would get it in first thing in the morning! Sure enough, I get a call at 8:30am saying they can have it fixed by this afternoon. When you get a tow, this is the kind of service that takes the stress of a broken down car away!"
“S&S has a strong desire to get it right for the customer, reasonable prices, professional mechanics, courteous Service Manager, Business Manager, and front office help. We highly recommend S & S! We will see them again for sure!”
Don’t take our word for it!
3 Easy Steps to Stress-Free Car Care
Book
Appointment
Submit a simple online form or call to set up an appointment.
Authorize
Repairs
We always seek approval before we begin repairs. If you drop off your car we can use digital technology to explain repair needs over the phone.
Drive Home
with Confidence
Our ASE certified mechanics will have you back on the road fast with a smile on your face.
The S&S Auto Repair Difference
At S&S Auto we know you want to find a service shop you can trust—a shop that values you and not just your pocketbook. The problem is that most people have been burned by service shops that will do whatever it takes to make more money. We know what it’s like to feel unsure of who you can trust with important repairs, and we believe it’s not right for car owners to be taken advantage of and left anxious and angry. That’s why the S&S Auto family has worked since 2001 to treat every car owner the way we want to be treated–with skill, transparency, and kindness. This means that you can finally rest easy knowing that we take great care of you, your car, and your pocketbook. Here is how it works: 1. Schedule a free evaluation; 2. Authorize the repairs; 3. Drive home with confidence.
We back our certified mechanics with a 36 month / 36k mile Good Work Guarantee. We will also fully explain what is going on with your car (Open Book Guarantee) and treat you the way we want to be treated (Gold Rule Guarantee). Bring your car to S&S Auto today and join the thousands of car owners who find peace of mind by trusting us with their cars.
